Privacy
If you have any questions about this privacy policy or about how I use your information, you can contact me via any of the contact me forms on this website or you can email me at yvette@yvettemarks.co.uk.
How I use your data:
If you visit this website
If you visit this website, both Squarespace (the platform on which this website is built) and Google Analytics (which provides me with performance data) use cookies. Cookies are small files that are sent to your browser when you visit this website.
Cookies perform a variety of functions. For example, they help improve the way in which the website is delivered to you. One example is that when you first visit this site, a pop-up block is launched that asks if you would like to subscribe to my mailing list. If you visit the site within a certain time frame, the site remembers that you have seen this pop-up and doesn’t show it to you again.
Cookies also help me understand how my site is being used (performance data). For example, I can see how many people visit my site, which pages are visited, how long people spend on a page, and so forth. None of this information allows me to identify you personally.
You can change the settings on your browser so that you don’t use cookies. If you choose to do this, the site may not work at its optimum level for you. Links are provided on how to do this at the bottom of this page. Please note, this privacy policy does not apply to third party sites, you would need to check out their own privacy policies.
If you use this website without opting out from cookies, you are consenting to their use.
If you subscribe to my mailing list
People subscribe to my mailing list to receive articles I write and occasional emails about services I offer or other items that I think may be of interest to those who have subscribed. You can subscribe by either emailing me to tell me you would like me to add you to my mailing list, by subscribing on the website or by indicating on your consent form (if you and I meet for an appointment) that you would like me to add you to my mailing list.
The details (name and email address) of people who would like to receive these emails are added to a group distribution list which is stored in my gmail account.
Additionally, if you have subscribed via the website, your details come through on an HTTPS connection which is encrypted. Squarespace collects and passes these details to Google Drive where they are stored on a spreadsheet file in secure cloud storage which I access via a password.
You can unsubscribe at any time that you like and I remind you of this and how to do so in each email I send to the group distribution list. You merely need to send me an email or reply to one of the emails that I have sent to you telling me that you no longer wish to receive these emails. If you do so, I delete your email address from my distribution list but keep records so that I can have an audit trail of how you were originally added to the distribution list, i.e. whether that was via a consent form, a direct email or via subscribing via the website.
If you see me for an appointment
If you see me for an appointment, I ask that you complete and sign a consent form. This is a shared record (you are also given a copy) of the statements, precautions, items that I have covered with you before we proceed to the session and is my record that you have given informed consent for the session to take place.
These may be provided and signed in hard copy form. They include your personally identifiable information and are locked securely in a filing cabinet. Copies that are signed in electronic format are stored in my gmail account.
Sometimes and only with your explicit and prior consent, I create an audio recording of all or part of the session so that you can have a copy of what we have discussed. The recording is sent to you via wetransfer, an internet based file sharing system.
If we undertake any work together that is based on astrology, your data will be inputted into my astrology software programme so that I can calculate your birth chart. How these details are used are discussed with you as part of the informed consent process.
Sometimes, information about you may enter my records without me having asked for it. For example, when you make payment for a session you have with me, you may put your name down on my bank statement as a payment reference. If and whenever this happens, I endeavour to secure your confidentiality to the same standards as I would have if I had asked you for the details directly. For example, my accountants may see my bank statements for tax purposes, and I have agreements with them that they are to treat your information at the same level of confidentiality as I do.
If you give me a testimonial
Sometimes I ask clients for a testimonial and many times clients offer.
It is entirely voluntary to do so, and if clients would like to give me a testimonial, they can choose how they would like to have their name displayed – full name (i.e. name and surname,) first name only or anon (anonymous).
I ask that clients share their testimonials and preferred way of being identified with me via email so that I have an audit trail of their permission around what I display about them on my website.
Testimonials, along with the preferred way of displaying the name, may also appear on other marketing materials such as promotional emails, web pages or paper pamphlets.
If you contact me
If you contact me, either by email or by phone, it is assumed that you are giving me your contact details so that I can communicate with you directly in response to your contact with me (such as returning your phone call or replying to your email.)
Data Security
While I try to ensure that your data is secure, the security of any data transmitted over the internet cannot be guaranteed and any transmission of data is at your own risk.
Third Party Websites
Third party websites are subject to their own privacy policies. If you access another website via any link on this website, you need to check their privacy policy.
Disclosure of your information
I do not share or sell any of the information you give me to third parties.
If I were ever required to disclose your information to satisfy a legal obligation or to safeguard or protect my clients then I may do so. Examples of this may include if I reasonably believed you were threatening harm to yourself or to someone else.
Access to Information
You have the right to ask me what data I hold on you. You can email this request to me and I will supply it to you within one month of having received the request. Any access request may be subject to an administrative fee.
If you have Questions or Complaints
I hope that this policy is clear – if you have any questions you can always contact me. If you have any complaints, please do contact me in the first instance, and hopefully, we can work together in good faith to resolve it. If we are unable to do so, you can take your complaint further to the Information Commissioner’s Officer. This can be done at https://ico.org.uk/concerns/
Changes to the Privacy Policy
This policy may be updated from time to time and, where I think you may need to be informed, I will email you to let you know of these changes before they apply.